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Challenges in the Logistics and Transportation industry
After a long sustained growth driven by spread of global economy, L&T industry had a strong slowdown. Firstly (in the middle of 2007) due to booming of raw materials and oil prices, soon later to the effects of financial global crisis.
However the situation of L&T industry is more complex and brings a bunch of challenges that all companies in this field must face in the short time: collapse of business volume, fall of revenues and profits - changes of consumption pattern - volatility of oil price - need for significant reduction of CO2 emissions.
Executive managers of L&T enterprises should try to answer to questions like:
- What's changing in the needs of our customers?
- Which components of our services have the highest impact on our customer's supply chain?
- How can we improve our services to increase customer loyalty and make possible to win new customers?
- How can we increase our efficiency and reduce costs without affecting customer service?
- What to do to combat and neutralize volatility of oil price?
- How to reduce emission of CO2 without losing effectiveness in the transports and distribution systems?
How A-CCI transforms challenges in results in the L & T industry
Our practice in L&T industry has accumulated large on-the-ground experience applying lean six sigma supply chain principles in order to:
- Identify changes of customers needs and manage it in the hierarchy of customer's real needs
- Design innovative logistic services in line with customer needs based on: Extended supply chain concept - collaborative relationships among supply chain partners - streamline of operations by using new technologies
- Find proper solutions to reduce consumption and CO2 emissions, by more energy efficient transports modes (rail and/or sea transports) without affecting customer service
- Implement Reverse Logistics in order to: manage returns from end customers and support after sale services - comply with requirements of law for environment protection - retrieve all possible residual value from "unsuitable" goods
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